Shipping policy

Domestic Shipping
We offer free shipping on orders over $50 within the contiguous United States. Additional charges may apply for deliveries to Alaska, Hawaii, and other remote areas.

For commercial espresso machines shipped via freight to residential addresses, an extra fee is required. If this option is not selected during checkout, we may apply the fee retroactively.

International Shipping
Freight shipments for international orders will be quoted after the order is placed. These orders will be shipped once all charges are invoiced and paid. For smaller packages, shipping costs can be quoted at checkout.

Shipping Times
Most orders are delivered within 1–2 weeks. Below is a summary of typical shipping timelines:

• New Espresso Machines and Commercial Equipment:
  In-stock items are usually bench tested, packed, and shipped within one week. Delivery generally takes an additional week. For the most accurate estimates, please refer to the product page. Freight shipping for espresso machines may take up to a week.

• Renewed Espresso Machines:
  Typically shipped within one week. As these also ship via freight, delivery may take up to a week within the U.S. International shipping may require additional time due to customs and scheduling.

• Backordered or Custom Equipment:
  Items that are backordered or made-to-order may have longer lead times, as indicated on the product page. If an item marked as in-stock is actually on backorder, we will contact you promptly with a delivery estimate. You may choose to proceed or cancel for a refund in line with our cancellation policy.

• All Other Products:
  Generally, these items ship the next business day unless stated otherwise on the product page. Shipping estimates will be provided at checkout.