Question 1

Are you an authorized La Marzocco dealer?

Accepted Answer

Yes. Bean and Brew Technologies is an authorized La Marzocco dealer and factory-trained service provider. We carry the full La Marzocco lineup including the Linea Classic S, Linea PB, GB5 S, and Linea Mini, and we handle all warranty repairs to full manufacturer standards.

Question 2

What commercial coffee equipment brands do you carry?

Accepted Answer

We carry La Marzocco, Wega, Astoria, Mahlkonig, Mazzer, La Marzocco Swan, Hey Cafe, Anfim, Bunn, Curtis, Fetco, Latte Art Factory, Marco Beverage Systems, and Poursteady.

Question 3

Do you service equipment you did not sell?

Accepted Answer

Yes. We service all major commercial espresso machine and coffee equipment brands regardless of where the equipment was purchased. Our factory-trained, SCA-certified technicians provide on-site repair across NJ, NY, CT, and PA.

Question 4

What areas do you serve?

Accepted Answer

We serve New Jersey, New York, Connecticut, and Pennsylvania. Our technicians provide on-site service throughout the tri-state area and beyond. Travel fees may apply for locations beyond 45 miles.

Question 5

Do you offer financing on equipment purchases?

Accepted Answer

Yes. We offer flexible financing and leasing options on commercial coffee equipment purchases. Contact us to discuss financing options for your specific equipment needs and budget.

Question 6

Are your technicians factory-trained and SCA-certified?

Accepted Answer

Yes. Our lead field technician is La Marzocco factory-trained, SCA-certified, and a licensed electrician. All of our technicians are trained on the major commercial coffee equipment brands we service.

Question 7

Do you offer preventive maintenance contracts?

Accepted Answer

Yes. We offer scheduled preventive maintenance programs for commercial espresso machines, grinders, and brewers. Regular maintenance extends equipment life, prevents costly breakdowns, and keeps your coffee program running at peak performance.

Question 8

Can I visit your showroom to see equipment in person?

Accepted Answer

Yes. Our showroom in Kinnelon, NJ is open by appointment only. During your visit we will sit down with you, understand your business needs and budget, and recommend the right equipment for your operation. We also offer exclusive showroom pricing that is not available online.

Question 9

How long has Bean and Brew Technologies been in business?

Accepted Answer

Bean and Brew Technologies has been serving the commercial coffee industry since 2003. We are a family-owned and operated business with over two decades of hands-on experience in commercial coffee equipment sales and service.

Question 10

What is the cost of on-site espresso machine repair?

Accepted Answer

On-site service rates are $225 for the first hour and $175 per additional hour billed in 30-minute increments. In-shop service is $175 per hour. Travel beyond 45 miles is billed at $1.25 per mile each way plus tolls. Labor is included in warranty repairs.

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